top of page
Residence Management
Modern House

Residence Management

A bespoke property management service platform designed specifically for clients with complex and demanding residence requirements.

We begin with a full assessment of your property to build up an asset register of all services in the property and discuss your preferences in order to create a complete picture of your requirements. Accordingly, we then tailor the appropriate elements of our service to deliver a truly comprehensive practical and administrative solution.

​

Our first class service includes: 

  • 24/7, 365-day assistance available

  • Monthly expenditure and account reporting

  • Fully vetted in-house personnel

  • Regular, customised reporting

  • One monthly payment

  • Daily, weekly or monthly property inspections

  • Capex expenditure management and accounting

  • Composition and management of annual budgets

  • Monthly expenditure and account reporting

  • Access management including key holding

  • In-house housekeeping, cleaning and linen services

  • Homecoming preparation

  • Security service management

  • Facilities service management

  • Contractor and third party supplier/contracts management

  • Full management of the property and grounds

  • Direct employment and management of property staff

  • Liaison with all involved parties

  • Planned preventative maintenance schedule

  • Daily, weekly or monthly property inspections

  • Regular property activity reporting

  • Reactive maintenance

  • Principle request and issue resolution

  • Expenditure fund management and accounting

​

Full discretion and care: 

All of our standard services are carried out by our in-house personnel who are trained, vetted and uniformed. We take the utmost care during any contact with your belongings and home, and we fully respect the importance of your personal privacy.

​

In the event that we need to bring in a specialist or tradesperson, such as an electrician, we only use trusted suppliers that are accustomed to managing Prime and Super Prime residences in Central London. Furthermore, we ensure a member of our team is present in your residence while they are working.

Property & life
Luxury Mansion Interior

Property Management and Lifestyle Concierge Service Packages 

A range of packages that combine property management and lifestyle concierge services, to care for and maintain your property and to enhance the experience of your time in London.

​

Available from a set menu, we have three levels of service packages to choose from; Silver, Gold, and Platinum.

  • 24-hour concierge available

  • Experienced personnel with extensive knowledge of London

  • Assistance in multiple languages

  • No procurement fees

​

Practical assistance, in and away from home

As an example, our Platinum package includes the following service elements:

  • Dedicated property manager

  • Expense account

  • Utility bills payments and administration

  • Secure Key Holding

  • Weekly property checks

  • Weekly property clean

  • Mail watch

  • Homecoming preparation

  • 24-hour first response

  • Lifestyle concierge service

​

Leisure & Luxury Concierge Services

We have connections in some of London’s most luxurious leisure spots and can help you to acquire short-notice reservations.

​

Our concierge team can help with activities such as: 

  • Art advisory & purchase

  • Beauty treatments and hairstylist home visits

  • Masseuse and massage at home

  • Cinema (private viewing, events and hosting)

  • Corporate hospitality

  • Personal shopping (accompanied and/or residence visits)

  • Personal training

  • Restaurant booking

  • Ticket booking (theatre and events)

Maintenance
Luxury Bathroom

Maintenance

Preserving the luxuriousness of your property

​

Proper upkeep is paramount for any luxury property, whether it’s a personal residence or an investment property. Our in-house maintenance personnel can make scheduled or ad hoc visits to your home to ensure that your facilities are functioning perfectly.

In addition, we work with you to meet any requirements you have around obtaining property insurance.

  • Planned preventative and reactive maintenance

  • Cyclical refresh projects

  • Highly qualified in-house maintenance personnel

  • One monthly payment

  • Fast response and prioritised availability

  • Skilled tradesmen who know your home and preferences

​

24/7 Emergency Response

While our packages incorporate proactive maintenance to avoid issues occurring, unforeseen problems can arise in any property.

In the event of a problem occurring, such as a leaking pipe or a central heating malfunction, we are equipped to deal with it swiftly. Members of our team are available 24 hours a day year-round, and we also work with reliable tradesmen that offer emergency visits.

​

Should an emergency occur, a member of our team will immediately travel to your property to meet any maintenance personnel that arrive. They will then update you on the situation whenever appropriate.

​

In-depth scheduled maintenance

Our network of maintenance professionals can make scheduled visits to ensure every feature of your property is functioning flawlessly. From cleaning your pool’s filter system to ensuring that kitchen drawers open smoothly, we attend to even the smallest details.

​

Maintenance services including but not limited to: 

  • Lift maintenance

  • Central heating systems

  • Air conditioning systems

  • Pools and heating/filtration systems

  • Security system checks

If you have any requirements that fall outside of this list, please do not hesitate to ask us how we can help.

​

Personalised redecoration and refurbishment

If your property is a personal residence, you may want to refresh aspects of the décor from time to time. Our maintenance personnel are here to complete the task professionally and carefully.

​

Whether you desire a single room to be repainted or the refurbishment of an entire floor, we consult with you and make the changes according to your tastes.

​

Our team are able to assist with: 

  • Painting, wallpapering and tiling

  • New carpet installation

  • Fitting of kitchen and bathroom suites

  • Installing or changing light fixtures

  • Adjustments to exterior facades

  • Project management

Should you require more extensive construction work, we can arrange for assistance from trusted partners within our luxury network.

Housekeeping & Cleaning
Stylish Chandeliers

Housekeeping & Cleaning

A cleaning team you can feel at home with

​

Your property is something that should be enjoyed and cherished, and our cleaning and housekeeping team is dedicated to keeping it that way.

​

Our Housekeeping Services include: 

  • Regular scheduled cleaning

  • Ad hoc homecoming preparation

  • Housekeeping during a period of residence

  • One-time deep cleaning

  • No third-party or agency cleaners

​

Because we have our own in-house cleaning personnel, you can relax knowing that your property is in capable and caring hands. Our experienced, trained team will keep both the interior and exterior in impeccable condition, whilst taking the utmost care of your belongings.

​

Consistent housekeeping on every appointment

To ensure that housekeeping is carried out consistently, we use state-of-the art technology and visual guides to record your preferences. Any personnel visiting your home will use this guidance to follow a specific housekeeping routine—right down to giving each individual plant the right amount of water. Furthermore, our supervisors and team leaders have an in-depth knowledge of each and every property to ensure consistency.

​

The outcome is that even if your favourite cleaner takes annual leave, we’ll continue to carry out housekeeping to your exact specifications.

​

High-calibre cleaning on-demand

In addition to regular, scheduled cleaning, TLC is on standby to visit your property whenever you have an impending visit. Inform your residence manager that you’re on the way, and we’ll make sure everything is impeccable for when you arrive. Each homecoming clean is checked and approved by a member of our management team to ensure the highest levels of service delivery.

From checking the wi-fi is working to ensuring your home is spotless and dust-free, we ensure your property is ready for visitors.

Our housekeeping personnel can also fulfil any other requests you might have for your visit. For example, we can ensure the fridge is stocked with food, provide fresh flowers, or turn your heating or air conditioning on in advance of your arrival.

​

Specialist cleaning services for outstanding appearances

We’re dedicated to ensuring your property looks as beautiful and pristine as the last time you saw it—or better.

To make your home really shine, we deliver bespoke, luxury cleaning services using a range of specialist equipment and techniques. At scheduled times throughout the year, or prior to your arrival, we can treat your home to a deep, careful clean in those often-overlooked areas.

​

You’ll love visiting your property to see a beautifully steam-cleaned façade that stands out from the surrounding properties, or freshly treated carpets that feel just like new.

​

Specialist cleaning capabilities include:

  • Chandelier cleaning

  • Window cleaning

  • Carpet cleaning

  • Upholstery & curtain cleaning

  • Façade steam cleaning

  • Dry cleaning & linen services

  • Jet washing

  • Gutter cleaning

  • Natural stone and wood floor cleaning

Rent a Holiday Villa 
Vacation Villa

Rent a Holiday Villa

f you're looking for a sun-kissed retreat in a beautiful location where you can unwind and escape the daily worries, then look no further. We've got the perfect villa for you.

From the Algarve the to blissful boltholes by the Mediterranean, to island idylls across the Caribbean and family-fun hot spots in Florida, we've got all your dream destinations covered.

There are villas to suit culture-seekers, adventure-lovers, and those who want to simply chill out by the pool and their privately rented villa. Picture this: breakfast on a flower-draped terrace, days of sun-soaking or splashing about with the kids, a quick trip to the lively local market, then back for a sizzling barbecue as the sun sinks into your amazing view. Holiday bliss!

No matter where you want to rent your villa, how long you want to stay for, what the size of your travelling party is, or what you want to do when you get there; with TLC you can enjoy the freedom to holiday the way you like it. You choose the holiday you really want to have - we have the villa to make it happen.

​

TLC's main destinations: 

  • Algarve, Portugal

  • Lisbon, Portugal

  • Mykonos, Greece

  • South of France

Buy or Sell a Property 
WhatsApp Image 2023-01-09 at 14.47.50.jpeg

Buying or Selling a Property 

At TLC we believe that by putting our clients first and revolving our whole service around them, we create something different. Something better. It’s been the driving force of TLC from the start. Our “No Sale, No Fee” policy offers you peace of mind — we are only paid once a buyer has purchased your property.

​

Understanding Your Requirements

We will take great care to understand what you need from a property whether it be a home or an investment.  With a clear brief in mind, we will find you the property you want.  If you have not decided exactly where to buy or do not know what sort of property your budget will yield in different areas we can help you shape your brief.  We know London and the Home Counties very well and have acted for clients in most boroughs, however, we have a huge worldwide network, where we assist our clients to buy and sell properties as an investment. 

​

Your property search

Once we have fully understood your brief we start extensive research into your chosen areas.  This entails dealing with tens and sometimes hundreds of estate agents through whom we are able to find off-market properties and give you the first-mover advantage over other buyers.  We have acquired many properties for clients that never reached the open market and where no competitive bidding was required.

​

We take on all the leg work of the search, creating a shortlist of previewed properties that we feel best match your brief and accompanying you to viewings.  Our clients value being collected from home or work and being driven to appointments and having one point of contact throughout their search.

​

Negotiating Terms for You

Once the ideal property has been found we undertake detailed price comparison research using Land Registry data and on-market comparable to establish what we believe to be fair market value.  We will then agree on a negotiation strategy with you and work to secure the most favourable terms with the selling agent.

We have a good track record of successfully negotiating very substantial savings from asking prices.  Our Clients’ bids are often favoured over competing bids because agents and vendors value our involvement and have greater confidence that the deal will reach a successful conclusion.

​

Undertaking Due Diligence

As well as advising on values before negotiating, which mitigates the risk of a lender down-valuing at survey and ensures you do not overpay, we have a network of contacts who we can introduce to undertake the required due diligence to ensure your purchase is a sound one from a legal and structural perspective.  The contacts we recommend are tried and tested professionals who offer a service commensurate with our own.

​

Managing Your Buying and selling Process

We act as the first point of contact with all parties involved in the purchase or sale and will manage the process on a day-to-day basis.  Being actively involved in the process is critical and it also enables you to focus on other commitments in the knowledge your purchase or sale is being progressed quickly and efficiently.

​

Clients we have worked for tell us that we have made the process of house hunting an enjoyable one and that they found great comfort knowing they were acquiring the right property, at the right price, without the aggravation and stress experienced when searching on their own.

Short-long and Long-term lets 

Short and Long Term Rentals

Whether you are looking for a short-term or long-term lease we TLC is here to assist. With our expertise in London and with our Network worldwide, whatever your looking for we can make it happen. 

​

​

© 2023 by The Luxury Circle Limited - 14480510

bottom of page